Simple Donation Knowledge Base

Help Desk

Getting Started

How to start receiving gifts in minutes with Merlin

12 articles

Account Administration

Management of givers, account settings, bank details, etc.

10 articles


Need to right a wrong? Know the ins and outs of correcting a mistaken gift.

3 articles

Personal Account Management

Adjust your own scheduled gifts or saved payment methods

4 articles


Need some resources to smoothly transition to Simple Donation? Look no further!

1 article

Public Websites

1 article

Rock RMS

Initial Configuration

RockRMS and Simple Donation plugin, gateway, and block setup and configuration

6 articles

Event Registration

Quickly pay for an event in RockRMS with Credit Card, ACH/Bank, or ApplePay

3 articles


Features and Benefits

1 article


3 articles


1 article


1 article

Service and Support

1 article